The following questionnaire is preparation for the development team before implementing the Email Relay.
The primary contact should be someone with full access to the organization’s Exchange Admin Center (preferably a global admin). They should also have access to the domain’s DNS records (for domain verification purposes).
During the integration process, they need to be ready with access to both systems (Exchange Admin Center and Domain Management System).
The integration process, in the vast majority of cases, should take no more than 15 minutes. But in some cases, where the customer already has additional integrations running at the same time, or email flow is more complex, the process can take more time.
To assess the situation in advance you are required to fill in the following information:
The questions below refer to the manner in which the organization’s mail-flow is configured.
To avoid unnecessary complications during the Email Relay implementation process, these questions should be answered accurately.
If your mail system is entirely on Office365, you can skip this question.
If you are not sure which version of MES you are on, please consult this guide from Microsoft.
Active mailboxes are mailboxes which regularly send and receive email.
Connectors are a set of directions that can be used to restrict or change the way mail flows to and from your organization’s mail server. They can be seen under the “Connectors” tab in the “Mail flow” section of the Exchange Admin Center.
Mail-flow rules (also known as transport rules) are used to take actions on messages that flow through your mail server. They can be seen under the “Rules” tab in the “Mail flow” section of the Exchange Admin Center.
This can be an additional security service, an archiving solution or any other service that changes mail flow within your mail server.
This can refer to any system that logs information and sends automated reports or alerts via your mail server.