|⚠ NOTE! In case that you aren’t running under “Pro” plan and your user type isn’t an “Admin”, you will have to upgrade your plan to “Pro”.|
Verify that you are on a “Pro” plan and your user level is set to “Admin”.
Navigate to “Outbound Management” (Shield icon)
The email relay section will be locked because you have no verified domains yet. Click on the “Domains” tab to continue.
Now, we will have to add the domain used to send emails. Continue by clicking on “Add Domain” button.
After adding the domain, you will have to copy and import the records to your DNS provider (e.g. DNS Made Easy, GoDaddy). Continue to the next step after all the DNS records have been imported to your DNS records.
After you have added all the DNS records to your domain, click on “Check if verified” button to see if the status changes to “Verified”. Continue to the next step only if the domain has been verified.
In this part, you will have to enable the Email Relay feature, and copy the “Email Relay key” which is the secret key that will be used to authenticate the transport flow of your emails. At the "Plan Settings" page, scroll to the "Email Relay Integration" section.
Navigate to the “Exchange admin center” via the following link – https://outlook.office365.com/ecp/
After you have logged in, navigate to the “Mail flow” – “Connectors” page.
Navigate to the “Connectors” tab.
In this section, you will have to create a new connector by clicking on the “New” (Plus icon) button.
Here, you will have to select the mail flow scenario. At “From” select “Office 365”, and at “To” select “Partner organization” and continue by clicking “Next”.
Name and describe your connector and continue by clicking “Next”.
Select “Only when I have transport rule set up that redirects message to this connector” and continue by clicking “Next”.
Now we will need to select the route type for the smart host, select “Route email through these smart hosts” and click on “Add” (Plus icon).
Add “smtp.trustifi.com” (Without double quotes) to the smart host’s field and continue by clicking “Next”.
Verify if the smart host is added to the list, continue by clicking “Next”.
Now we will have to configure the smart host by selecting “Always use TLS” (First checkbox), selecting “Issued by a trusted certificate authority (CA)”, selecting the checkbox, entering “*.trustifi.com” into the field and continuing by clicking on “Next”.
Verify and confirm that all the settings are correct. Continue by clicking “Next”.
Here you will have to add an email address other than the one being set-up for the email relay. Use your personal email for this quick test.
Add your personal email address to the email address field. Continue by clicking “OK”.
Make sure the personal email address existing in the list. Continue by clicking “Validate”.
After the connection check will be done, you will receive two statuses, one for the connectivity which must be “Succeeded”, and the second one “Failed”. We can ignore the “Failed” status, it was failed due to missing the secret key which we will add in the next steps.
Confirm the warning by clicking on “Yes”.
Now we will have to navigate to the Rules tab to create a new rule to use the connector.
Disabling Rich-Text Format (RTF)
Support "Out of Office" (OOF)
Step 27 – Allowing external reply types
At the “Rules” page, click on the “New” (Plus icon) button and select “Create a new rule”.
Click on “More options” to expand the options of the rule creation.
Name the new rule that will be used for the Trustifi Email Relay. Continue by hovering over “The sender” and select “Domain is”.
Select “Domain is” and continue to the next step.
Add the domain that will be used to send emails through Trustifi Email Relay.
NOTE: Add here all the domains you want to be connected through the Trustifi Email Relay. In case you are adding more than one domain, make sure you added and authenticated him. (See Step 4, Step 5 and Step 6)
Add new condition by clicking “Add condition”.
Hover over “The sender” and select “Is external/internal”.
Select “Is external/internal”.
Select “Inside the organization” and apply by clicking “OK”.
Hover over “Redirect the message to” and select “The following connector”.
Select “The following connector”.
Select the connector as you named him at the previous step at “Connectors” tab.
Add a new action by clicking on “Add action”.
Hover over “Modify the message properties” and select “Set a message header”.
Select “Set a message header”.
Click on “Enter text” and enter “x-trustifi-creds” (Without double quotes) at the message header field.
Enter “x-trustifi-creds” (Without double quotes) in the message header field. Continue by clicking “OK”.
Click on “Enter text” and paste your secret key from the Trustifi Outbound Management (Plan Settings) at the header value field.
Paste the secret key you have copied from the Trustifi Outbound Management (Plan Settings). Continue by clicking “OK”.
Select the severity level to be “High” and select “Header or envelope” at the “Match sender address in message”. Apply by clicking “Save”.